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Monthly Concession Pass Refund for Students During Phase 2 (Heightened Alert)
1. In view of Phase 2 (Heightened Alert) and full Home-Based Learning period from 19 to 28 May 2021, Transit Link Pte Ltd (TransitLink) recognises that most students would not have to take public transport during this period. As such, all students from primary to tertiary level who purchased their Monthly Concession Passes (MCP) on or before 16 May 2021 will receive an automatic pro-rated refund for the period from 19 May to 13 Jun 2021, or up to the pass expiry date, whichever is earlier. The refund amount will be based on the unused days of the pass during the valid refund period and will be made by way of a public transport electronic voucher.
2. Students can redeem the public transport eVoucher at any TransitLink Ticket Office (TLTO)/ Concession Card Replacement Office (CCRO)/ Add-Value Machine/ TransitLink Kiosk/ Top-up Kiosk/ Assisted Service Kiosk by crediting it to their concession card, or use it to offset the price for the next MCP purchase starting from 17 Jun to 30 Sep 2021. Please click here for FAQ and the full list of FAQs is also available on Transit Link’s website (www.transitlink.com.sg).
3. For any queries, please contact TransitLink Hotline at 1800-2255-663 directly.